Product

LED-light bike lock keys

Recall # 27015
Retailers

Sold At: Giant Bicycle authorized stores nationwide and online at https://www.giant-bicycles.com/us from March 2023 through August 2026 for between $25 and $65.


Giant Bicycle Recalls LED-Light Keys Included with SureLock Bike Lock Sets Due to Risk of Serious Injury or Death from Battery Ingestion; Violates Mandatory Standard for Consumer Products with Button Cell Batteries

This recall involves Giant Bicycle-branded black-and-white LED-light bike lock keys that were included as part of a pre-keyed SureLock bicycle lock set that includes a bike lock and two-or-four keys without an LED-light (depending on the model). Only LED-light bike lock keys manufactured after March 2023 are included in this recall. The list of affected serial numbers is included in the table below. Serial numbers are located on the underside of the bike lock, as shown in the below picture.

Consumer Contact

Giant Bicycle at 866 458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Recall@GiantBicycle.com, or online at https://www.giant-bicycles.com/us/recall-information or https://www.giant-bicycles.com/ and click “Recall Information” at the bottom of the page for more information.

Remedies

Consumers should stop using the recalled LED-light key that was included with certain SureLock Bicycle Lock sets immediately and contact Giant Bicycle for a $5 refund. Consumers will be asked to bring the LED key to an authorized Giant retailer to participate in the recall and receive the refund. When returning the LED-light key to a retailer, consumers will be required to bring either the complete bicycle lock purchase or a picture of the serial number on the bicycle lock in order to verify the serial number is in the scope of the recall. Consumers may continue to use the bicycle lock and non-LED-light keys included with the SureLock Bicycle Lock sets. Note: Button and Coin cell batteries are hazardous. Batteries should be disposed of or recycled by following local hazardous waste procedures.

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