Product
Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Recall # 25324
Retailers
DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.
Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard
This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.
Consumer Contact
Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".
Remedies
Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.
Related Products
View related products on Amazon