Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.

This recall involves Joydeco Roller Window Shades sold exclusively on Amazon.com. The roller shades were sold in multiple colors, including beige, light gray and white with sizes ranging from a width of 20-70 inches and height of 75 inches. Joydeco is printed on the label sticker on the headrail.

Consumer Contact

Shanghai Chushuo Electronic Commerce Co. Ltd by email at amazonservice@joydeco.com or online at https://recall-joydeco.com or www.joydeco.com and click on “Recall Notice” at the bottom of the page under “Help & Support” for more information.

Remedies

Consumers should immediately put the window shade's cords up and away from children and contact Shanghai Chushuo Electronic Commerce Co. Ltd to receive a full refund or free replacement operating cord wand. Consumers must send a photo of the recalled product with the operating cord cut to amazonservice@joydeco.com. Once the firm receives the photo, consumers will receive a repair kit with installation instructions through Shunfeng Express or UPS. The firm is contacting all known purchasers directly.

Related Products

View related products on Amazon